If you are having a problem logging into the Integral Accounting Enterprise program, either the ASP Dot Net interface or the VB Dot Net interface, please review the list below to see if any of the items fixes your problem:

1) READ THE ERROR MESSAGE! Many times, the Dot Net Generated error message tells you EXACTLY what and where the problem is, and you can correct this yourself or figure out what went wrong with the installation without having to contact technical support.

For example, if the virtual directories are not configured connection, the actual error message states this, and this means that you did not configure the virtual directories per the installation instructions and there should be no need to contact support.

1) Did you make sure to check the "Common Problems" Section of this website? If it is any kind of 401 Error or 404 Error, did you check the 401 Errors Section? Please check these sections before proceeding.

2) If the problem is with one of the demo applications, did you check the "Demo Problems" section of the website? Please do so before proceeding.

3) Is the database installed correctly and can you access it from your development machine? This can be tested by using another program, such as Microsoft Access, to connect to the enterprise database on SQL Server 2005 or SQL Server 2005 Express? Also be sure that the database can be accessed via (local).

4) Did you change the connection strings within the application to match your environment? You need to change connection information in the application config files and the web config files for each of the layers, which would be both presentation layers and the business logic / web services layer.

5) Is EnterpriseASP and EnterpriseWS set up in IIS as applications and are the directories set for web sharing? You have to manually adjust the IIS Settings for the EnterpriseASP and the EnterpriseWS application. You need to set-up EnterpriseASP and EnterpriseWS as a web application and use web sharing to share the directory.

7) Check your configuration and Project files? Please check your configuration files and project files and make sure the links to the web services in those files are correct.

8) Can you duplicate the Problem at

http://www.stfb.net/enterprise/enterpriseasp/

or with the Desktop Shell VB Dot Net GUI available for download from

http://www.stfb.net/setup.zip

If you are still having problems, please visit our trial application at http://www.stfb.net/enterprise/enterpriseasp/ to see if you can duplicate the problem at our online demo. If you can duplicate the error, then it is a bug in the application and needs to be reported, please follow the procedure in the "Requesting Technical Support" section for information on how to request help with problems.